Our Cookie Policy
This policy explains clearly and comprehensively how Zuider Bank S.A uses cookies and similar technologies on this site, what data is involved, and how you can exercise your choices at any time.
What is a cookie?
A cookie is a small text file placed on your device (computer, tablet, smartphone) when you visit a website. It allows the site to recognise your browser, remember certain information and function correctly. Zuider Bank S.A may also use similar technologies (local storage, tags, session identifiers) that serve comparable purposes.
Why do we use cookies?
Cookies allow us to ensure the security of your banking session, keep you logged in while you browse, understand how our services are used in order to improve them, and offer you an experience tailored to your preferences. No non-essential cookie is placed without your prior consent.
The categories of cookies we use
Configure your preferences below. Strictly necessary cookies cannot be disabled, as they ensure the site's operation and security.
| Cookie | Category | Purpose | Retention period |
|---|---|---|---|
| zuider_session | Strictly necessary cookies | Keeps your session active and secure while you browse and carry out banking operations. | Duration of the session (deleted when the browser is closed) |
| XSRF-TOKEN | Strictly necessary cookies | Protects against cross-site request forgery attacks (security). | 2 hours |
| zuider_cookie_consent | Strictly necessary cookies | Remembers your cookie consent choices so you are not asked again on every visit. | 6 months |
| zuider_locale | Functional and personalisation cookies | Remembers the language chosen for displaying the site. | 12 months |
| _ga, _gid (Google Analytics) | Analytics and audience measurement cookies | Anonymised audience measurement: pages viewed, visit duration, traffic source. | Up to 13 months |
| Third-party advertising cookies | Marketing and advertising cookies | Personalisation of marketing communications and measurement of campaign effectiveness, subject to your consent. | Up to 13 months |
Legal basis and consent
In accordance with the General Data Protection Regulation (GDPR) and the ePrivacy Directive, cookies strictly necessary for the operation of the site are placed without prior consent, on the basis of our legitimate interest in providing a secure service. All other cookies (analytics, functional, marketing) are only placed after obtaining your explicit consent via the banner provided for this purpose. You may withdraw this consent at any time.
Your rights and how to exercise them
You may at any time accept, reject or change your cookie preferences by clicking the "Manage my cookies" link found in the footer of every page of the site. You can also configure your browser to block or delete cookies, bearing in mind that this may affect certain features of the site, particularly those relating to the security of your account. In accordance with the GDPR, you also have a right of access, rectification, erasure and portability of your personal data, which you may exercise by contacting us via our contact form.
Sharing with third parties
Certain analytics and marketing cookies may involve the transfer of data to third-party providers (for example Google Analytics). These providers act as data processors and are contractually required to respect the confidentiality and security of your data, in accordance with GDPR requirements. No banking or sensitive identification data is ever shared via these cookies.
Changes to this policy
Zuider Bank S.A may amend this cookie policy to reflect legal, technical or operational developments. Any substantial change will be brought to your attention via a new consent request on your next visit.
Contact us
For any question relating to this cookie policy or the exercise of your rights, our team is available via our contact form.